We look at how chat bots and A.I. are being put to the test in one of the world’s most competitive and rapidly changing industries – retail eCommerce.
Post by author: Doug Heise
Get caught up on the latest trends in the world of conversational interfaces and find out who’s winning the conversation game and who’s just full of hot air.
The following articles shed some light on the ways I which a rapidly maturing B2B eCommerce market will evolve in the coming years as it incorporates more influences from B2C – including the adoption of greater personalization and more content-lead shopping experiences.
Salesforce Commerce Cloud is a powerful platform, but it lacks some important functionality that retailers need – specifically, the ability to create compelling, content-rich experiences. That’s where CoreMedia can help.