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personalized digital shopping

Personal Digital Shopping Reimagined

Ulrike Heidler
November 24, 2020
The next iteration of online shopping will be an immersive and interactive experience, all powered by content. See what that future looks like now.
eCommerceretail techcustomer experienceCXbuying journey
Where is Digital Customer Experience headed?

Navigating the New World of Virtual Customer Experiences

Rita Das
August 13, 2020
The pandemic has turned business on its head. So what does it mean now that every event is virtual? Rita Das explains the implications for customer experience.
eCommerceDisruptioninnovationpandemiccovid-19

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