Over the past year, the pace of AI-related innovation has increased significantly. AI-powered “smart assistants” are handling product recommendations in online stores, helping practitioners with repetitive tasks, and autonomously creating personalized experiences. Behind the scenes, AI technologies have become essential in the monitoring of data centers and in the prevention of increasingly sophisticated cyberattacks.
Nowhere is AI having more of an impact than online retail. But beyond smart assistants, few people really understand all the ways the retail space is grappling with AI. Suffiyan Syed, applied machine learning strategy lead at our partner SapientRazorfish, recently tackled this topic with a breakdown of ways retailers are using AI to inspire customer, improve efficiency, and drive sales.
Artificial intelligence can seem cold and alienating, but it doesn’t have to be that way. For a fresh perspective on the human side of AI research, check out this New York Times article from Fei-Fei Li, professor of computer science at the Stanford Artificial Intelligence Lab and chief scientist for AI research at Google Cloud.
Read the article here: How to Make AI That’s Good for People